What's it doing?
Start here.
Straight answers to the problems we get called about most: what the symptom usually means, what's safe to check yourself, and when it's time to call. No upselling, no scare stories.
Or give us a buzz: 705-302-0105 · Mon–Sat, 9 AM–7 PM
Fridge & freezer
Not cooling, too warm, or frosting up?
- Fridge not cooling but freezer worksWhy is my fridge warm when the freezer is still cold?
- Fridge and freezer both not coolingNeither the fridge nor the freezer is getting cold. What's going on?
- Fridge leaking water inside or onto the floorWhy is there water under the crisper drawers or on the kitchen floor?
- Ice maker not making iceMy ice maker stopped making ice, or makes very little. What's wrong?
Washer
Leaking, won't drain, or won't spin?
- Washer not draining (OE, 5E, 5C, F9 E1 codes)My washer stopped with water in the drum. Why won't it drain?
- Washer not spinning or clothes still soaking wet (UE, UB, UL codes)My washer finishes but the clothes are sopping wet. Why won't it spin?
- Washer leaking water from the bottom or the doorThere's water on the floor around my washer. Where is it coming from?
- Washer won't start or door stays locked (dL, dE, F5 E2 codes)My washer has power but won't start, or the door is locked and won't open. What now?
Electric dryer
No heat, won't tumble, or taking forever?
- Electric dryer running but not heatingMy dryer tumbles but the clothes stay cold and damp. Why no heat?
- Dryer takes two or three cycles to dryMy dryer heats, but clothes need two or three runs to dry. Why so slow?
- Dryer makes noise or hums but the drum won't turnThe dryer starts, I hear it, but the drum doesn't spin. What's broken?
- Electric dryer won't start at allMy dryer is dead. No lights, no sound, nothing. What should I check?
Dishwasher
Won't drain, won't start, or dishes still dirty?
- Dishwasher not draining (E24, E25, 5C, OE codes)There's water sitting in the bottom of my dishwasher after the cycle. Why?
- Dishwasher not cleaning dishes properlyDishes come out with food still on them. Is the dishwasher broken?
- Dishwasher not drying dishesDishes come out clean but soaking wet. Can that be fixed?
- Dishwasher won't start or has no powerMy dishwasher is dead, or the lights are on but nothing happens when I press start. Why?
Electric oven & stove
Won't heat, element out, or controls acting up?
- Electric oven not heating upMy oven turns on but never gets hot, or bakes unevenly. What's wrong?
- Oven temperature runs hot, cold or won't holdMy oven burns on one side or everything takes longer than the recipe says. Is it the thermostat?
- Stove burner or cooktop element not workingOne burner on my electric stove is dead or stuck on high. What's the fix?
- Oven showing an F error code (F1, F2, F3, F10, F30)My oven beeps and shows an F code. What does it mean?
Not on the list?
Tell us what the appliance is doing and your town. We'll figure it out on the call and confirm the next available window.